Exchange Policy

We don't accept returns. Please check the measurements on the product page before ordering, or WhatsApp us for sizing help — we're happy to tell you which size to take.

Manufacturing defects

If your piece arrives with a manufacturing defect, we'll exchange it for the same piece, at no cost to you. If it's no longer in stock, we'll offer you another piece of the same value or a refund to your original payment method.

How to request an exchange

  1. WhatsApp us at +20 11 22332338 as soon as your order arrives.
  2. Send your order number and a clear photo of the defect.
  3. Keep the piece unworn, unwashed and with its tags, in its original packaging.

We'll reply with the next steps and arrange collection.

What isn't covered

  • Choosing the wrong size, or changing your mind.
  • Wear, washing or damage after delivery.
  • Small colour differences between photos and the piece, caused by screen settings or lighting.

Questions: WhatsApp +20 11 22332338 or jeeraegypt@gmail.com.